FAQ

Yes I welcome customs!

I do not personalize pieces with stamps or text.

I do not alter one of a kind pieces. If you want a custom then we can make that happen!

All pieces that are made to size such as rings or pendants with a chosen chain length are considered customs and cannot be returned or exchanged.

PATINAS

The patinas I use are from a chemically induced process. The chemical I typically use darkens the metal quickly and is damaged when in contact with sunlight for extended periods of time (say for 8 hours in the same spot).


WEAR

Patinas tend to wear away over time, especially on rings. This is expected! I texture my surfaces so that they trap the patina for longer, the idea behind this is that it makes the object completely unique to the wearer and it makes it into an artifact.

Julian The 2nd Jewelry Care Guide: Keep Your Gems Gleaming!

Welcome to the ultimate care guide for your mystical treasures! Follow these tips to ensure your jewels stay as enchanting as the day you got them.

1. Store with Care

• Keep each piece in its own cozy space—our 3D-printed box is perfect!
• Avoid extreme temperature changes, just like you avoid spoilers for your favorite shows.

2. Wear Wisely

• Remove your jewelry before channeling your inner athlete or applying lotions and potions.
• Give your jewels a gentle clean with mild soap and water—no harsh chemicals, please!

3. Troubleshooting Tips

• Notice a loose stone? Don't panic! Contact us for advice.
• Spot a cloudy gem? A gentle cleaning should do the trick.
• If your setting shows wear, it might be time for a professional check-up.

4. FAQs

• How often should I clean my jewelry?
  • Monthly deep clean, weekly light clean for your go-to pieces.
• What cleaning products are safe?
  • Stick to mild soap and water—your gems will thank you!
• When should I contact support?
  • If you notice any movement in the setting or changes in stone appearance.

Remember, your jewelry is as unique as you are, and with a little care, it will continue to shine bright! Have more questions? We're here to help.

I try to make my rings true to size, with a variation tolerance of 1/4 in either direction at most. This is an industry standard.

Some of my rings are wider banded and while I make them to standard size they sometimes can run tight. Alternatively, if it is a top heavy ring, I would suggest sizing down a little bit rather than keeping it at the typical size. If you need it a little bit bigger or smaller, don't hesitate to reach out to me about it. I can make the 1/4 tolerance one way or the other for you during the making process.

I do wholesale my work, feel free to contact with inquiries.

I have my own branded packaging as well as packing methods. I do not gift wrap further.

I ship as quickly as possible to whatever address provided, typically it takes about 2-3 weeks for me to complete an order at most. I often will post story updates on instagram as I go @Julianthe2nd so feel free to follow along.

I ship USPS first class and insure orders above $500. Know that I pack things carefully and I am not responsible for any issues during shipping. You can follow along with tracking VIA my shop tracking.

If you are an international buyer please do not ask if I will mark as lesser value than it is worth, I print all of my labels using Shopify and therefore have no way around declaring its value. More importantly it is a finable offense of about $250 and I do not wish to deal with any of that.

CONTACT AND RETURNS

Julianthe2nd@gmail.com

94 Hawthorne avenue          
Cranston, RI 02910                                            14014510460